FAQs

Yes, tracking details will be sent via email/SMS once your order ships.

Yes, we ship worldwide. Shipping fees vary based on location.

Delivery takes 5-10 business days depending on your location.

Yes, but you must request changes within 12 hours of placing the order.

A pre-order means you are purchasing a product before it is available in stock. Pre-orders typically take between 1 to 4 months to ship due to potential manufacturing delays and interruptions. If you wish to cancel your pre-order, you may request a refund. You can also check your order status here: (Temporary unavailable)

Orders generally cannot be canceled once placed, as they disrupt processing. However, in some cases, we may be able to accommodate cancellations. If you wish to cancel, please submit a request within 24 hours through our support options. Once an order is in processing, cancellations are no longer possible.

Our product measurements and sizing details vary by item. You can find specific size charts and dimensions on each product page. If you're unsure about the best fit, we recommend reaching out to our support team for assistance.