Pre-Order Status
PLEASE READ THIS INFORMATION BEFORE OR AFTER PURCHASING
If you are a new customer, please note that (new) products are currently pre-order. We do not stock large batches in advance, so by purchasing, you are supporting a small business.
EXPRESS SHIPPING NOTICE
Choosing express shipping does not speed up the pre-order process. Our orders are received in bulk from manufacturers before being shipped out. Once your package is dispatched, express shipping will ensure faster delivery, but it does not reduce processing times.
TRACKING INFORMATION
If you haven’t received a tracking number and only have a confirmation order number, this is completely normal. The tracking system may show “Ready to Ship” or “Leave a Review” incorrectly. Please do not rely on the shop app for updates—check with us directly or stay tuned to our Instagram stories for the latest information.
CUSTOMER SUPPORT
For immediate assistance, visit our contact page with the provided options.
ORDER PROCESSING & TRACKING
Tracking numbers will only be sent once shipping is close. You will receive an email or text with accurate tracking information. Once inventory arrives, we prepare your order before sending out tracking details.
IMPORTANT REMINDER
If you have concerns, please reach out with your order number. We are still in the early stages of our brand and appreciate your patience. We are continuously improving our process to serve you better.
[Search for your pre-order batch below to find the estimated shipping date.]
Status is unavailable due to restocked product/s
Pre-Order Process
Place an Order
Receive confirmation after placing your order (tracking numbers provided later).
Manufacturing Process
Production takes 30-60 days as items are made in bulk.
Inventory Arrival
Once production is complete, inventory arrives at our warehouse within 7-10 days.
Packing & Shipping
Orders are packed within 2-4 days and shipped with tracking. Delivery time depends on your location.
Please Note: Delays May Occur
Possible reasons for delays:
Manufacturing issues (weather, machinery, or equipment problems)
Shipping delays, including customs checks
High demand during holiday seasons
Global events affecting logistics
Shipping carrier issues
Pre-Order Bonus
All pre-orders will include a free gift. This offer will no longer be available once we switch to pre-made products.